FAQ's

Does the price include delivery?
Yes, delivery within Australia is included in our displayed product prices.

How long will my order take to arrive?

Delivery may take up to 10-14 business days, depending on the item and your location.

How can I track my order?
Once your order is dispatched, You'll receive your tracking details.

Will all my items arrive together?
Items may be shipped separately and arrive at different times. Tracking details will be provided for each shipment where available.

Can I change or cancel my order?
Email myfillcart@gmail.com as soon as possible. We’ll do our best to help, but changes or cancellations cannot be guaranteed once processing begins.

How do I choose the right product?
Check the product page for dimensions, materials, age guidance and what’s included. If you need help before ordering, email us.

Are accessories shown in the photos included?
Only items listed under “What’s Included” or in the product specifications are included. Lifestyle props are for illustration.

Do you accept returns?
We do not accept returns or exchanges for change of mind. Your rights under Australian Consumer Law apply. Please see our Returns & Refunds Policy.

What if my order arrives damaged, faulty or incorrect?
Email myfillcart@gmail.com with your order number, details and photos where available. Please contact us before returning anything.

How can I contact MyFillCart?
Email myfillcart@gmail.com with your question and order number, if applicable.